LEARNING & DEVELOPMENT MANAGER

Job description

Kampgrounds of America, Inc. (KOA) is the world’s largest network of privately owned campgrounds and the leader in outdoor hospitality. KOA has 500+ locations across the United States and Canada including a mix of franchised and company-owned parks (OAK). Founded in 1962, the mission of KOA is “connecting people to the outdoors and each other,” and those who represent the brand share the values of being family-oriented, passionate, entrepreneurial, customer-focused, and innovative. At KOA, we believe the outdoors is fun and for everyone. We are committed to having an environment where all are treated with dignity and respect. We strive to: Summary: Lead the design, development, and execution of KOA’s learning strategy to support franchisees and corporate teams across the system. This role is responsible for building a structured, scalable learning ecosystem that strengthens operational capability, improves consistency, and drives measurable business outcomes, including system quality, guest experience, and franchisee performance. This position is not a facilitation role. It is responsible for architecting curriculum, translating business priorities into actionable learning programs...