Refund Desk Executive with French

Job description

About Planet Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers. We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day. Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time. Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets. What you will do: - You provide the tourists with full and high- standard support during the refund transactions, customized on requirements and case. - You maintain the client experience at a high level as an important step of the customer journey. - You offer refund services as well as 1st level support during refund processes, delivering a consistent and professional service in line with the current policies and procedures. Who you are: - min. 1 year working experience in a comparable position (finance industry, hospitality, retail luxury) - Experience in cash handling and r...