Dental Patient Services Coordinator

Job description

Description Under the direction of the Dental and Optometry Administrative Supervisor, the Patient Services Coordinator I is responsible for providing exemplary customer service, patient registration & documentation, appointment scheduling, managing patient flow, collection of daily cash, and opening and closing the receptionist station daily. The schedule for this position includes 8-hour shifts between 8 am and 7 pm on weekdays, as needed. Representative Duties: Provide excellent customer service Accurately perform registration process for new and existing patients Schedule appointments according to the patient’s needs and provider availability Collection of daily cash and audit procedures - Greet each client with a smile and welcoming, professional manner - Log information on calls received, where required and maintains detailed and accurate records - At all times maintain patient confidentiality, speak in quiet tones at the desk with colleagues and clients and behave appropriately for a highly visible position response to inquiries) - Be discrete when obtaining sensitive information from clients - Establish and maintain effective working relationships with co-workers, superviso...