Customer Service Representative

Job description

What’s in it for you;: Working in our Recoveriescorp contact centre, you will be responsible for delivering high standards of service in a range of phone-based customer interactions. You will identify the customers unique situation and provide tailored solutions that support a first-call resolution. - One application = consideration across all of our frontline contact centre teams, based on your skills and preferences. - Vibrant Workplace: Be part of a fun, supportive, and inclusive team environment where culture matters. - Wellbeing First: Enjoy perks like employee discounts, health and wellness initiatives, 24/7 EAP support, and discounted health insurance. - Recharge & Celebrate: Take an annual “Unplugged Day” to reset and swap cultural holidays to celebrate the days that mean the most to you. - Career Builder: Unlock opportunities to progress into support, leadership, or other roles that align with your career goals. - Skills Over Resumes: We see your potential beyond your work history – show us what you can do through our interactive skills assessment and group interviews. What You’ll Be Doing;: - Customer Connection: Manage inbound and outbound calls, building rapport and tru...