Customer Service Dept - Service Clerk (Claims Processing) - Urgent Need

Job description

Job Title : Service Clerk, Claims Processing FLSA Status: Non-exempt: Summary Aid service department with specific c laims processing by performing the following tasks: Essential Duties and Responsibilities include the following. Other duties may be assigned. Create orders related to specific inspection and roof repairs Create and maintain electronic and paper records in regard to roofing claims Field Phone calls relating to roofing claim inquiries Assist with coordination of field service technicians and scheduling Performance of customer surveys for work performed Create, maintain, and update excel spreadsheets Coordinate with other intercompany departments for availability of materials Assist with Recruitment of field roofing professionals and general contractors Keeps area neat and clean: Competencies T o perform the job successfully, an individual should demonstrate the following competencies: Problem Solving - Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Technical Skills - Assesses own strengths and weaknesses; Strives to continuously build knowledge and skills. Interpersonal Skills - Maintains confidentiality; Listens t...