Customer Lifecycle Lead

Job description

Company Description Looking to join a business where you can shape the future of customer engagement and make a real commercial impact? Want to help move CRM from campaign-led marketing to an insight-led function that drives growth, retention, and customer value? We’re looking for fresh thinkers, team players, and positive individuals like you to be part of our journey in this brand new role joining our high performing Marketing team. Job Description: The CRM Manager will own and optimise the end-to-end customer lifecycle across our trade customer base, using data, insight, and automation to drive growth, retention, and share of wallet. This role is critical in shifting CRM from campaign-led marketing to a commercially driven, insight-led function that supports account development and customer experience at scale. The Benefits of a Career with Rexel - Bonuses: Gainshare bonus scheme – get rewarded for growth / Performance Related Bonus scheme - Time Off: 33 days annual leave (including bank holidays, increasing throughout the years too!) - You can also buy and sell holiday each year - Enhanced parental leave - Support & Development: Extensive learning opportunities from day one - C...