Order Management & Export Specialist (m/w/d)

Job description

In this role, you will be part of our newly established Central Order Management & Export team in Erfurt, ensuring that our global distributors and key accounts receive exceptional service. You bring precision, ownership, and a passion for smooth processes — and in return, you’ll find a collaborative environment where you can make a visible impact every day. If you thrive in a dynamic environment, enjoy cross-functional collaboration, and take pride in delivering outstanding customer experiences, this is your opportunity to shine. More about the role: - Process and validate customer orders in SAP R3, ensuring timely and accurate deliveries - Coordinate with sales, logistics, and finance teams to resolve order or delivery issues - Ensure compliance with export regulations and prepare required export documentation - Communicate proactively with customers regarding order status, delays, and shipments - Arrange global transportation in close collaboration with our distribution center - Monitor and track international shipments to ensure safe and on-time arrival - Support return processing and generate necessary documentation - Contribute to departmental projects and maintain up-to-date...