Customer Success Manager - German speaker (m/f/d)

Job description

Job Description NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer experience. Customer Success is instrumental to realize the NielsenIQ vision to be a leading global information services company with strong, market leading growth enabled by new, innovative product offerings and modern technology that creates substantial value for our customers, retailers and employees. As a Customer Success Manager, you will be responsible for understanding our customers’ needs, ensuring excellent customer experience, fostering long-term loyalty, and ensuring they get the most value from our products and services. This role requires regular travel to the Stuttgart area to maintain close relationships with key customers and ensure strong on-site engagement. You will be crucial in helping us build strong, lasting relationships with our clients/customers. The ideal candidate is passionate about customer servic...