Payne Weslaco Ford Service Advisor

Job description

**Job Summary:** We are currently seeking a Service Advisor for our Weslaco Ford location. The Service Advisor will be responsible for assisting customers with vehicle service needs, providing excellent customer service, and ensuring customer satisfaction. **Qualifications:** **Responsibilities:** **Additional Requirements:** - High school diploma or equivalent required; associate degree preferred - Previous experience in a customer service role, preferably in an automotive service environment - Strong communication and interpersonal skills - Knowledge of automotive systems and maintenance services - Ability to multitask and work in a fast-paced environment - Proficiency in computer systems and software - Greet customers and assist them with determining their service needs - Schedule service appointments and communicate with customers throughout the process - Advise customers on necessary services based on vehicle inspections and manufacturer recommendations - Provide estimates for services and obtain customer approval - Coordinate with technicians to ensure timely completion of services - Resolve customer complaints and issues in a professional manner - Maintain customer records a...