AVP, IT Enterprise Services

Job description

Job Description Summary ‎ Mosaic Health is seeking an Associate Vice President of IT Enterprise Services to own the end-to-end delivery of IT services across the organization. This is the senior technology leader accountable for how every Mosaic employee experiences IT — from their first day onboarding at an acquired practice to day-to-day service desk support, cloud infrastructure reliability, and seamless IT operations across a growing, multi-site health system. Reporting to the VP/SVP of Information Technology, the AVP leads three Directors: one responsible for the enterprise IT Service Desk (Tier 1 services), one for Cloud Services including cloud strategy and architecture, and one for IT Operations including acquisition integration, network, inventory and asset management, and broader IT operations. Together, this portfolio spans the full IT services lifecycle — from the moment a new location is brought onto the Mosaic network to the ongoing experience of every employee who picks up the phone or submits a ticket. This role requires a leader who is equally comfortable setting cloud strategy and walking a newly acquired practice through an IT integration. The AVP brings operatio...