Customer Service Rep I
WACKER · Ann Arbor, Michigan, US
Do you want to take responsibility and make a difference with your work? With your expertise, we can achieve great goals together. We are WACKER - Reliable.
Job description
Do you want to take responsibility and make a difference with your work? With your expertise, we can achieve great goals together. We are WACKER - Reliable. Determined. Ambitious. As one of the world's most research-intensive chemical companies, we've been making countless products that are an integral part of your everyday life possible for over 100 years. From vegan food to resource-efficient buildings to solar cells, we develop sustainable solutions that change the future. To strengthen our team in Ann Arbor , we are looking for you as a(n) Customer Service Rep I . The customer service representative (CSR) plays a critical role withing the sales organization and collaborates extensively with Sales Managers, Supply Chain, Logistics, Credit, and various functions with the business. The primary purpose of the position is to ensure the highest level of customer satisfaction by managing customer inquiries, overseeing order management, and maintaining positive relationships with customers. Essential Functions for this Position: - Assist Credit Department and Sales Managers with setting up new customer accounts in SalesForce and SAP - Maintain and update customer master data - Process...