Patient Access Services, Representative - Cancer Services

Job description

Patient Access Services, Representative - Cancer Services Stony Brook Southampton Hospital's Patient Access Services in a hospital setting encompasses many different roles and responsibilities. It is one of the most important and concentrated areas in healthcare. We are responsible for the delivery of the critical components of the revenue cycle, as well as keeping the hospital compliant with the many regulatory agencies, maintaining patient safety through correct patient identification practices and providing extraordinary customer service skills in situations that are often difficult. POSITION SUMMARY: The Patient Access Cancer Services Representative is responsible for securing timely authorization of elective and emergent services, cooperate cross-departmentally and with physician offices to aid in completeness of pre-certification, aid in proper reimbursement and provide high quality customer service to patients and colleagues. This position is responsible for maintaining and improving patient experience as well as providing high quality customer service to patients and colleagues. Keeps abreast of current insurance regulations and handles administrative support functions rela...