Sr Manager, AI Platforms Service Management

Job description

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As the Senior Manager of AI Platforms Service Management for Micron's EnableAI initiative, you will own the end-to-end service lifecycle for Micron's enterprise AI platforms — including Microsoft 365 Copilot, GitHub Copilot, Anthropic Claude, Azure OpenAI, UiPath, and emerging agentic platforms. Positioned within Enterprise Infrastructure & Security, you are the accountable service owner who turns new AI capabilities into reliable, cost-disciplined, and broadly adopted enterprise services. You will lead a group of platform service engineers and adoption specialists who run AI platforms as products — from evaluation and onboarding through deployment, optimization, cost management, incident response, and continuous improvement. By treating AI platforms as managed services with clear value stories, transparent unit economics, and a strong adoption motion, you will accelerate Micron's AI...