Client Service Account Associate

Job description

If you are interested in managing a large clients, this could be the role for you! As a Client Service Account Associate, within J.P. Morgan Payments Client Service, you will support a portfolio of large corporate and/or financial institution clients by allowing them to effectively utilize Payments Products and Services. The Service organization acts as a central point of resolution to support the client's business operations, identifies product/service gaps and development opportunities, and leverages client/product expertise to recommend client growth and efficiency opportunities Job responsibilities: - Act as key advisor to the client, providing advice and consultation on decision making - Act as client’s central point of resolution and escalation for service issues, liaises with bank partners to manage issues - Identify and address product/service gaps and development opportunities, leveraging the full array of Treasury Services product capabilities - Use product knowledge to recommend and participate in product enhancements and service delivery plans - Convey complex ideas and client issues with confidence - Adhere to and ensures client's compliance with risk policies/practice...