Headend Engineer

Job description

The Headend Engineer is responsible for leading Hotwire's headend construction, operation, maintenance, and support. Primarily focused on performing installation, operating and maintaining power systems, structured wiring, cooling, and other physical aspects. Duties / Responsibilities: - Work with the engineering department on the implementation of new technologies or services. - Design, build and maintain all structured wiring to ensure efficient data flow and organization in all company facilities. - Create and maintain preventive maintenance and equipment replacement schedules for UPS, battery backup, power generators, HVAC, environmental sensors, and other predictive diagnostic tools. - Monitor IPTV services and linear channels for Audio/Video quality. - Analyze real-time and historic data from monitoring systems to proactively address issues. - Actively monitor and support Headend Infrastructure and equipment including but not limited to Satellite receivers, encoders/transcoders, VOD Catchers, AD insertion, middleware and servers. - Efficiently coordinate with NOC and other engineering teams to resolve technical issues and to conduct scheduled maintenances. - Perform installat...