Project & Client Operations Manager (on-site Hamburg - not remote)

Job description

Permanent employee, Full-time · Hamburg We’re looking for a Project & Client Operations Manager who operates at the core of the agency, running projects, working closely with clients, and turning that proximity into new business. You’ll be deeply involved in the day-to-day, managing projects end-to-end, understanding the work at a granular level, and using that insight to spot and create opportunities. From there, you’ll actively drive both inbound and outbound efforts, build outreach that actually converts, and grow relationships into long-term partnerships. 🧠 You bring clarity to complex moving parts and conversations 🚀 You keep projects, people, and opportunities moving forward 💡 You understand how great work, strong relationships, and smart follow-ups drive growth Aufgaben: - Manage and coordinate projects across teams, timelines, and deliverables - Act as a central point of contact for client communication and coordination - Identify opportunities within existing and new client interactions - Support and help drive new business activities and outreach follow-ups - Prepare proposals, presentations, and pitch materials - Plan, organize, and moderate meetings, workshops, and pres...