Operations Branch Manager

Job description

Position Overview: This role helps direct and drive operational success and growth within a branch, specifically in driving referrals, SOCs, hiring, and census growth. This role will work side by side with the Clinical Branch Manager to ensure growth and compliance objectives are met. All associated BOCs and Marketing Associates will directly report to this position. Position Essential Duties and Responsibilities: recruiting, hiring, and onboarding goals ongoing - Interprets and uses operational indicators (eOPI) to detect and drive operational successes (census, SOCs, hires, etc.) within the branch - Directly oversees and manages the branch's Marketing Associates with consulting support from the Marketing Director - Tracks Marketing Associates against Referral and SOCs weekly/monthly goals and ensures they are meeting goals ongoing - Pulls data on referrals and SOCs and reports to Marketing Director weekly - Assists Marketing Director with confirmation of Marketing Associate bonuses - Pulls in Marketing Director as needed to provide additional job specific training and coaching, as OperationsBranch Manager sees appropriate, to improve overall performance - Helps drive urgency and...