Manager on Duty - Part Time

Job description

Description Rotate with other facility personnel to function as Manager on Duty (MOD) who maintains responsibility and authority over all clients, employees, security, and safety within the Convention Center. Responsibilities include ensuring contractual agreements and event requirements are met. On-duty employees and subcontractors ultimately report to the MOD through any managers or supervisors who are present during the event. Manager on Duty acts as a “shift leader” and is responsible for ensuring the highest possible standards of customer service and facility presentation. This is a part-time position that works outside of normal business hours. Requirements: Include the following. Other duties may be assigned. Event Management: - Work closely with Event Services, Guest Services, and Operations to provide excellent front of house support for all events and provide the best service possible. - Coordinate and manage on-site events to ensure the event’s specific requirements are met. - Maintain constant communication with the client while on site. - Handle conflict, make common sense decisions and exercise proper action during high tension and stressful situations. - Assist with...