Business Manager - Customer Lifecycle Management
GlobalConnect · Stockholm, SE
Do you want to work with data-driven initiatives that directly affect business performance? GlobalConnect is looking for a Business Manager for Customer Life...
Job description
Do you want to work with data-driven initiatives that directly affect business performance? GlobalConnect is looking for a Business Manager for Customer Lifecycle Management who will take responsibility for understanding, analyzing, and reducing churn. The role requires a profile that can work in a structured way with complex data, generate clear insights, and translate them into concrete initiatives across the organization. If you have the following, this job is for you - Hold a university degree in economics, business, engineering, or a related field - Fluent in English and a Nordic language - Can structure complex problems and generate clear insights - Communicate effectively with both stakeholders and senior leadership - Work in a structured manner and prioritize effectively - Are goal-oriented, professional, and motivated by creating business value - Bring a consulting mindset to problem solving and enjoy analyses and projects - Experience from management consulting, strategy, or analytics About the role: You will work closely with the business and senior leadership to identify the key drivers of churn and ensure that data and analysis are translated into actionable initiative...