Game Nerdz, KeyHolder, Wylie, TX

Job description

Game Nerdz is a retailer of games, accessories, and FUN, and is looking to add to our team-oriented family! The ideal candidate for the role of a Keyholder is hard-working, has a positive attitude, and is eager to learn. Duties: - Arrive on time for shifts, prepared for work - Responsible for an outstanding customer service experience through product and brand knowledge to provide the highest level of care to customers - Open to feedback, communicates well, and takes action as required - Analyze current and future store sales trends, proactively identifying business opportunities to improve sales metrics - Maintain an impactful store presentation that correlates to Game Nerdz standards and guidelines. - Maintain cleanliness and organization throughout the store at all times (bathrooms, storage room, cash wrap, office, etc.). - Manages cash administration, oversees the receiving of new shipments, controls all returns, damages, and refunds for consistency and compliance when the Store Manager or Assistant Manager are not present. - Overseeing loss prevention, shrink goals, monitoring store inventories, and ensuring the highest level of accuracy - Respond to customer concerns and comp...