Patient Tele-Outreach Representative

Job description

Job DetailsJob Location: Omaha, NE 68107Position Type: Full TimeEducation Level: High School EquivalencyJob Category: Medical Clinic Job Duties The Patient Tele-Outreach Representative contacts patients/parents/guardians to schedule appointments for immunizations and/or Well Child Checks (WCC) and documents call-back/mail efforts in the Electronic Health Record (EHR). The Patient Tele-Outreach Representative routinely uses databases, websites, and/or personal communication methods to request and retrieve pertinent records from outside organizations. Information/data gathered is compiled, entered, and verified for entry into the EHR. The Patient Tele-Outreach Representative works with the clinical team to meet or exceed national benchmarks for immunization and WCC rates for OneWorld patients. The Patient Tele-Outreach Representative is also involved in other activities related to vaccines and the promotion of health and wellness. Contacts patients/parents/guardians to schedule appointments for immunizations and/or Well Child Checks. Documents call-back/mail efforts in the EHR. Reviews pertinent records and determines what information needs to be entered into the EHR and/or other dat...