Government Programs Care Manager Support Specialist I - Work From Home
Health Care Service Corporation · US
At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster...
Job description
At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. Job Summary: This position supports administrative care management duties including member and provider outreach, supporting healthcare initiatives and activities including educational and quality campaigns, assistance in scheduling care manager and member appointments, responding to member inquiries, data entry and research, supporting member non-clinical needs. This position may be responsible to manage low-risk members for health-related social needs, education, and basic member outreach screenings/inquiries. JOB REQUIREMENTS: - High school diploma or GED - 1 year of college and 2 years experience with communication systems including Fax, Email and Telephone - 1 year experience with managed care system(s) or healthcare systems (i.e.; hospital ,doctor office, community based organization). - Experience coordinating member needs, providing assistance to members, and analyzing m...