Student Services Coordinator

Job description

If you're looking for the chance to learn, grow, and make a contribution to the community, look at employment opportunities with Full Sail University. You'll find your choice of career opportunities, great benefits, an environment that welcomes and values creativity, and a work experience that is both challenging and rewarding! The main responsibilities of the Full Sail Support I position will be to provide support through phone conversations, face-to-face interactions, and data processes to all Full Sail University divisions. This is an entry-level customer service position. Essential Duties and Responsibilities: - Be a Full Sail University ambassador embracing our unique educational model, while maintaining the highest level of integrity, professionalism, and customer service - Perform front desk services in all student-facing areas - Provide excellent customer service by engaging with callers to assess which department will best service the callers needs - Make outbound calls to current or potential students to discuss their status with Full Sail University and transfer to the appropriate division for follow up - Support data management projects as necessary - Support Live Chat...