Sr. Field Auto Damage Appraiser

Job description

The Field Auto Damage Appraiser is responsible for preparing physical damage estimates on vehicles where a claim has been submitted for first- or third-party damages. This role requires delivering a high level of customer service while effectively managing claim severity and expenses. This position supports the Independent Agent business of Plymouth Rock and services a Northern and/or parts of Central New Jersey territory. The appraiser works independently in the field inspecting damaged vehicles, preparing estimates, negotiating settlements, and ensuring compliance with company guidelines and applicable state regulations. RESPONSIBILITIES: - Inspect vehicle damage and prepare repair estimates for partial and total losses within assigned authority levels. - Negotiate settlements with repair facilities, insureds, and claimants. - Issue claim drafts to appropriate parties. - Document claim activity and maintain accurate claim files. - Complete re-inspections and supplemental estimates in accordance with company guidelines. - Adhere to production standards and estimating procedures. - Maintain strong customer service, expense control, and professional public relations. - Complete inve...