RCS-Senior Associate
Indiana University Health · Indianapolis, Indiana, US
Mon-Fri between the hours of 8a-7p, 40hrs a week. Opportunity for hybrid/remote schedule after a 30-day onsite training period at the Revenue Cycle Shadeland...
Job description
Mon-Fri between the hours of 8a-7p, 40hrs a week. Opportunity for hybrid/remote schedule after a 30-day onsite training period at the Revenue Cycle Shadeland office in Indianapolis. Must meet and maintain productivity standards. Wi-Fi must adhere to company's virtual/Wi-Fi policy. This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include, but are not limited to, scheduling, registration, insurance verification, prior-authorization, financial counseling/individual solutions, cashiering, release of information and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals. Position is assigned higher complexity tasks than those expected from RCS-Associate and incumbents are held to higher productivity and quality standards. Key Responsibilities: •At least one year of experience in hospital or physician Revenue Cycle strongly preferred. With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence. - Inbound and Outbound calls. - Loa...