Resident Support Associate

Job description

Company Description AIR Communities, headquartered in Denver, CO, is one of the country's largest owners and operators of multifamily housing, managing high-quality properties in most major markets. At AIR, we value integrity, respect, collaboration, customer focus, and performance. These values are brought to life by our teammates, who are ultimately responsible for our success. When you join our team, you’ll work alongside the most dedicated professionals in the industry and open the door to unlimited career opportunities. Job Description: We are hiring an SSC Consultant I to join our centralized customer support team. This role is primarily responsible for providing inbound and outbound customer support to current residents and prospective customers, serving as an initial point of contact for inquiries related to AIR communities. Where You Will Work: This position is based in our centralized operations environment and primarily supports customers via phone, email, and online chat. Team members collaborate closely with community teams to deliver exceptional customer experiences. What You Will Do: - Respond to inbound and outbound customer inquiries regarding community and leasing...