ITOM/CMDB Specialist - Prague

Job description

Company Description Tech native for over 30 years, Devoteam guides businesses through sustainable digital transformation to deliver value. With over 11,000 tech architects in more than 25 countries across Europe, the Middle East, and Africa, Devoteam is committed to using technology to serve people. Devoteam has been a ServiceNow Elite Partner since 2019. In 2026, it was recognised as ServiceNow Partner of the Year for the fourth consecutive year. Job Description: Devoteam is looking for a ServiceNow specialist for the CMDB and IT Operations Management implementations. You will communicate with customers, based on understanding of the customer demand you will detail the technical requirements and validate them with the customer. You should have a strong background in infrastructure technologies and at minimum admin level of knowledge of server operating systems. Knowledge of monitoring, network and server automation tools, cloud environments like Azure, GCP, AWS is a plus. You are expected to understand the basics of Javascript, Powershell or others. Your main duties will be: Discovery of IT components data and storing them in CMDB - Best practices for data population, identificati...