Business Analyst, Tester and Virtual Trainer (Remote)

Job description

We are seeking a highly motivated and versatile professional to join our team in a combined role of Analyst and Trainer .The ideal candidate will play a key role across the project lifecycle—from requirements gathering and testing to end-user training and adoption support.This is a remote (US only) position supporting an IT investment and portfolio management initiative.This individual will support a high-impact project leveraging: - ServiceNow Strategic Portfolio Management (SPM) - Proven Optics Capital Planning and Investment Control (CPIC) Application - Proven Optics Technology Business Management (TBM) Cost Modeling Application Key Responsibilities: As an Analyst: - Collaborate with business stakeholders to gather and refine requirements - Develop process documentation, user stories, and business workflows - Support configuration decisions aligned with best practices in IT portfolio and financial management As a Tester: - Develop and execute test plans and test case scenarios - Validate system functionality, reports, and dashboards - Identify and track defects, and support remediation efforts As a Trainer: - Design and deliver training materials, including user guides, video wa...