Client Services Manager, Home Health

Job description

BAYADA has an immediate opening for a Client Service Manager in our Allentown, PA Home Health Office . If you are looking for an exciting career opportunity in a growing industry, a Client Service Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients. Qualifications: - Provide superior customer service and quality home care - Focus on managing coordination of client services and emergent scheduling issues - Build lasting relationships with clients, referral sources, payors and community organizations - Develop strong, communicative relationships with the team - Maintain effective fiscal management of your caseload by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.) - Associates will partner with Clinical Managers to provide supervision and support to field employees - Prior medical office or home care experience prefe...