Guest Service Representative

Job description

Job DetailsJob Location: CRC - Wheeling, IL 60090Salary Range: $16.00 - $16.48 Hourly Job Title: Guest Service Representative: Job Status: Part Time – Non-Exempt Department: Park and Recreation Services: Primary Work Location: Community Recreation Center Reports To: Guest Service Manager: Supervisory Responsibility: None: Position Summary: The Guest Service Representative is responsible for greeting and assisting guests. Essential Job Duties: Develop general knowledge of Park District programs to respond to specific questions and to direct guests to the appropriate staff. Greet guests. Open/close Guest Service office. Answer telephone and provide accurate information or direct calls appropriately, taking accurate messages when necessary. Familiarity with the facility floor plan and emergency/evacuation procedures. Familiarity with the day’s activities scheduled in the facility. Handle cash. Process program registrations and appropriate paperwork and waivers. Process/issue photo Identification cards to pass holders, members and employees. Operate office machines. Maintain a clean and organized work environment. Attend staff meetings/trainings. Performs the job safely and in complian...