Inside Sales Associate

Job description

Inside Sales Associate - Part Time 15-20 hours Reports to: Retail Sales Manager Position Summary: At Moffatt & Powell Rona, our commitment to exceptional customer service and continuous improvement is at the heart of everything we do. As an Inside Sales Associate, you will play a pivotal role in delivering first-class customer service by ensuring a seamless shopping experience from the moment customers enter the store. With a focus on product knowledge, assistance, and safety, you will uphold our values while striving for excellence in all aspects of your role. Continuous learning and adaptability are key as we navigate an ever-changing world, always aiming to enhance our customers' experience through updated products, processes, and technologies. Qualifications and Skills: - Customer service - Teamwork - Problem-solving - Communication - Accountability and dependability - Ethics and integrity Key Responsibilities: Customer Interaction: - Greet customers warmly and promptly upon entry, ensuring a positive shopping experience. - Operate cash terminal proficiently, handling transactions, issuing receipts, and processing returns and exchanges. Product Expertise: - Assess customer need...