CRM Campaign Manager

Job description

1️⃣ What you’ll be doing 🎯Job summary As a CRM Campaign Manager / Patient Engagement Associate, you will own the design and operational execution of patient engagement campaigns across our CRM channels. Reporting directly to the Head of Content & Engagement, you will play a key role in translating the engagement strategy into concrete, measurable actions — from campaign mechanics definition through execution and performance analysis. You'll help patients maximize the benefits of our RPM app by delivering the right message, at the right time, through the right channel — and you'll contribute to building the engagement practices and tooling that will scale with us. This role is ideal for someone with around 3 years of CRM experience, comfortable with autonomy, genuinely curious about how AI can change the way we work, and motivated by the idea of having a real impact in healthcare. 📝 Your daily responsibilities Campaign Strategy & Execution: Contribute to the definition of CRM engagement mechanics (automations and ad hoc campaigns) across key points of the patient care journey — with real ownership on proposals and test-and-learn initiatives. Write and structure messages adapted to p...