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Director, Lead Consultant

TIAA · Charlotte, North Carolina, US

The Business Continuous Improvement Mgmt job oversees the operations of improvement projects from initial research and assessment stages through the transiti...

Job description

The Business Continuous Improvement Mgmt job oversees the operations of improvement projects from initial research and assessment stages through the transition and implementation phases. Working under limited supervision, this job collaborates with functional teams across the organization to identify and execute improvement strategies that best enhance operations. This job also analyzes metrics to measure the impact of process enhancements after they are implemented by the organization. This job is considered a subject matter expert in the Continuous Improvement area. Key Responsibilities and Duties: - Manages process improvement and continuous improvement analyses to identify potential upgrades that would be ideal for business unit goals. - Advises functional teams across the organization to determine needs for business improvements and to strategize possible business solutions. - Approves business diagnostics designs that identify, quantify and prioritize value creation projects in congruence with team feedback and input. - Provides expertise on potential process enhancements that would improve operating efficiencies and cost effectiveness within the organization. - Liaises with...