Customer Service Representative

Job description

Customer Service Representative Classic Collision is now hiring a Customer Service Representative . Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve. Classic Collision offers competitive pay, benefits, and career advancement opportunities. Please come and join our team! Why Choose Classic Collision?: Customer Service Representative (CSR) serves as the first impression of Classic Collision's customer experience. - Paid Weekly - Continuous Training - Supportive Team Culture - Company match 401K - Medical/Dental/Vision - Paid Time Off – 6 Paid Holiday - Rewarding Work Responsibilities: - Explain and educate customers on repair process on a high level, including insurance claim information and processes. - Maintain a broad knowledge base of insurance partner requirements regarding authorizations, billing, and load level processes. - Coordinate Rental Car /Tow companies to provide one-stop service to all customers. - Ensure all vehicl...