Sales Success Partner

Job description

Drive Success with Team Global Express – Join Us as a Sales Support Partner At Team Global Express, we do more than deliver freight — we drive progress for businesses across Australia. As a leader in transport and logistics, we’re seeking a Sales Support Partner who thrives in a fast-paced environment and is passionate about delivering exceptional customer experiences. In this key role, you’ll collaborate with our dynamic sales team, providing essential administrative and client support that keeps operations running smoothly. If you're detail-oriented, customer-focused, and ready to make a real impact, we want to hear from you. What You’ll Be Doing: As a Sales Success Partner, you’ll be instrumental in supporting our sales team and enhancing customer outcomes through: Coordinating account activities, including rate reviews, contract renewals, tenders, and reporting Creating and delivering accurate performance reports (DIFOT, KPIs) to stakeholders Managing service escalations with professionalism and urgency Maintaining customer data and contact hierarchies in Salesforce CRM Supporting onboarding and service requests, such as redirections and returns Collaborating on performance rev...