In House VOA Support Staff

Job description

Company Description The beautiful lakefront Westgate Lakes Resort & Spa offers you the perfect opportunity to meet and share stories with guests who arrive from around the world to experience Central Florida’s world-famous theme parks and attractions. Enjoy the surroundings and excitement that our world-class resort offers when you join the Westgate Lakes team. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company. Job Description: The VOA Support Staff serves as the primary point of contact for all VOA tours returning to the property. This role ensures a smooth and welcoming experience for guests by greeting families, assisting with room assignments, resolving initial room issues, and coordinating with in-house representatives. The position requires strong customer service skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. Essential Duties and Responsibilities: - Act as the first point of contact for all VOA tours...