Patient Representative - Orthopedics Clinic

Job description

Hours of Work: 40 Days Of Week: Monday through Friday Work Shift: Job Description: Greets and schedules patients, registers patients into the computer system, and determines their insurance benefits. Serve as a liaison between patient and clinical support staff. Job Requirements: - High school education or equivalent - 2 years in a front office using EMR software - Working knowledge of medical terminology and coding Job Responsibilities: Greets patients in a prompt, courteous and helpful manner Check in patient: Check out patients: Review insurance cards: Collect co-pays: Ensures a balanced cash drawer: Inputs any charges into patients accounts Create estimate if one does not exist Check for referrals attached to appointment (if applicable) Schedules any follow up, post op, new problem, procedure and new patient appointments Verifies and updates demographic information: Registers new patients into the system (if a chart does not already exist), and collects all demographic & insurance information Answer telephone calls, takes messages and routes to the appropriate team member via telephone encounter Maintains a clean and neat work area and reception area Ability to cover at other l...