PSR Float 1

Job description

Department: UHC: FMG/UHC Registration Job Summary: The Patient Service Representative Float 1 travels to various clinics and locations on an "as needed" basis. Works under the supervision of the area supervisor to manage patient check-in and check-out duties, greets patients, answers phones, verification of patient demographic information, determine the correct insurance attach to visit, collects appropriate documentations, collects copays, post all patients charges and cashiering processes within policy, appointment scheduling and assigned clerical responsibilities. The job requires exceptional communication, organizational, interpersonal skills and ability to work with minimal supervision. All activities must be conducted in a confidential, professional, and personable manner. Performs other duties as needed. Education and Experience: High school graduate or GED required. Six months of customer service, general office, healthcare related, or vocational training experience required. Medical terminology preferred. Knowledge and Skills: Proficient use of computerized scheduling and Windows applications, multiple-line telephone, copier, scanner and fax. Accurately file numerically an...