Senior Software Engineer, Integrations Platform

Job description

Senior Software Engineer, Integrations Platform Fixify's Integrations Platform is both the framework and the ecosystem: the patterns, SDK, and abstractions our team builds, plus the integrations themselves that run on them across customer ticketing, identity, knowledge, and endpoint systems. We are heading toward hundreds of integrations authored by our team today, by FDEs and contractors against the SDK, and increasingly by AI agents working on top of a platform solid enough to keep that scale safe. We have reached the point where building the platform underneath all of that matters more than building any single integration. When you've finished building an integration, are you already noticing what the platform should have given you? At Fixify, every integration starts as a small failure somebody is feeling. A password reset that didn't go through before a meeting. A Jira ticket that landed in the wrong queue. An access request that's been pending since Tuesday. Behind each of those is a user who can't get into a tool they need, an analyst staring at a triage queue, a customer wondering why this part of their stack is silent. The integrations we build are invisible when they work...