Senior Manager, CI/CD Platform Engineer- Customer and Commercial

Job description

Job Description Summary: The Senior Manager, CI/CD Platform Engineering, is accountable for the creation, delivery, and evolution of CI/CD and developer enablement platforms supporting Customer and Commercial product teams operating under a modern Product Operating Model. This role is a critical part of a small, senior team of platform engineers and works as a product partner to application teams, treating CI/CD as a product that enables faster learning, safer releases, and higher engineering throughput across the enterprise. This leader optimizes for flow, reliability, and developer experience, while ensuring platforms meet enterprise requirements for security, compliance, and scale. Core Accountabilities: Product Model & Platform Leadership: - Operate the CI/CD platform as a product, with clear outcomes tied to developer productivity, deployment reliability, and lead time reduction. - Partner closely with Product Managers, Tech Leads, and Architects to ensure the platform solves real delivery and quality problems, not theoretical ones. - Actively participate in discovery with internal customers to validate needs, test improvements, and iterate based on feedback and data. CI/CD Pl...