Desktop Support Engineer

Job description

Responsibilities Sentinel is seeking a motivated and customer‑focused Desktop Support Engineer to provide high‑quality, on‑site technical support for one of our clients in Wausau, WI. In this role, you will be a key point of contact for end users, ensuring desktops and laptops are secure, fully functional, and supported with exceptional service. The ideal candidate enjoys hands‑on troubleshooting, takes pride in their work, and represents Sentinel with professionalism at all times. This is a great opportunity for someone early in their IT career who is eager to grow their technical skills while working in a collaborative, client‑facing environment. This is a full time role located onsite in Wausau, WI. Qualifications: What You’ll Do: - Provide on‑site technical support for desktop and laptop hardware and software issues - Troubleshoot, repair, and replace computer equipment as needed - Perform system re‑imaging and deployments (SCCM experience preferred) - Ensure systems are properly configured, patched, and secure - Transport and set up IT equipment between locations as required - Deliver outstanding customer service while maintaining a professional presence at the client site - C...