Intake Coordinator

Job description

Banyan Treatment Centers , a nationally recognized leader in behavioral and mental health care, is seeking a detail-oriented Intake Coordinator to join our team in Seminole, FL. As the first point of contact for individuals entering our facility, you will play a vital role in shaping the patient experience. Drawing on your strong customer service skills, you’ll guide patients seamlessly through the admission process with professionalism and respect. Your ability to provide a calm, supportive presence during this critical time will help ensure a smooth and welcoming transition into Banyan's care. Position Details: - Reporting to : Clinical Director - Schedule: Full-time, Monday-Friday, 10 AM - 7 PM - Location: Seminole, FL (On-site) Key Responsibilities: - Monitor Salesforce for pending admissions and take necessary action. - Create and manage potential admission files in Kipu, ensuring accurate entry of required information. - Upload and maintain essential documentation, including VOB, Pre-Admission Screening, and insurance verification. - Collect and verify patient information, secure necessary signatures, and process out-of-pocket payments. - Assist in gathering consents, identif...