Field Product Specialist

Job description

Alamo Group offers competitive pay and a wide range of employee benefits including: - Medical, Dental, and Vision Coverage - 401(k) Retirement Savings Program with a Company Match - Profit-Sharing - Paid Vacation, Sick Leave, and Holidays - Company Paid Short and Long-Term Disability Programs - Wellness Programs - Employee Assistance Programs - Training and Development Programs - Employee Tuition Reimbursement and Dependent Scholarship Programs - And much more! Qualifications: Grow your career with Alamo Group Snow & Ice Team! Reporting out of the Lakeville, New York location, the Field Product Specialist is a key technical role within the After-Sales organization. The FPS acts as the on-site product reference between the OEM, internal teams, and dealers/customers. The FPS works directly on equipment to support technicians, diagnose complex issues, and ensure products are used and maintained according to manufacturer standards. The FPS ensures optimal equipment performance and escalates recurring issues or field deviations to the OEM to improve products and service procedures. This role also contributes to training and technically supporting dealers to reduce breakdowns, applicatio...