Customer Service Associate

Job description

Customer Service Associates play a key role in delivering exceptional service by assisting customers with inquiries, resolving issues, and ensuring a positive shopping experience. This role involves processing transactions accurately and efficiently using our computerized systems. In addition, the successful candidate will be cross-trained to perform cashier duties, providing flexibility and support across the front-end operations. This position is part-time with the potential for up to full-time hours based on business needs. Process customer transactions, sales, and refunds through cash registers Operate scanners and credit card/debit card terminals Provide excellent customer service: Collect payments and bag purchases for customers Keep the checkout area clean and orderly Maintain front end department merchandise: Answering front desk phone and directing calls Assist other departments and functions as required Able to learn and operate the applicable computer system (D365) used to process orders Strong mathematical skills and basic computer system knowledge Ability to work independently in a fast-paced environment Customer satisfaction-oriented: Strong communication and time man...