Mid-Term Support Intern

Job description

🏡 Join GuestReady! GuestReady is a game-changer in short-term rental and hospitality management, operating in the UK, France, Portugal, Spain, and the UAE . Since 2016, we’ve been redefining the industry with cutting-edge technology and top-notch service . We’re now looking for a Mid-Term Support Intern to join our Porto office and help deliver outstanding experiences for our guests! 🎯 Role Overview As a Mid-Term Support Intern , you’ll play a key role in supporting our Guest Support team to ensure our guests have a smooth and enjoyable stay. You’ll assist with customer communication, handle administrative tasks, and contribute to maintaining the high-quality service that defines GuestReady. 💼 Key Responsibilities ✅ Support the Guest Support team in providing a great experience for our guests. Example: Help manage guest inquiries and ensure quick, efficient resolutions. ✅ Handle customer communications professionally and empathetically. Example: Respond to messages and assist with booking-related questions. ✅ Assist with administrative and operational tasks . Example: Manage data using Excel and help organize internal documentation. ✅ Maintain accuracy and attention to detail in al...