Director of Account Management

Job description

Visit.org We are seeking a passionate, results-driven Director of Account Management to take full ownership of our Customer Success (CS) function. You will lead and develop the team responsible for driving retention, expansion, and satisfaction across our corporate partner base, ensuring partners are actively engaged, utilizing their events, and achieving their employee engagement and social impact goals. This role spans team leadership and hands-on executive relationship management across our largest and most strategic accounts. The right candidate brings a builder's mentality, deep CS instincts, and the energy to thrive in a fast-moving startup environment, all anchored by a genuine passion for our mission. What Motivates Us: There is room for everyone! We empower each other to innovate and create processes that use technology to generate meaningful, lasting change. We enjoy the challenge of finding solutions to problems that are not a way around it but through it. We’re driven by the opportunity to help enterprises and their employees around the world to contribute to their communities. When You Join the Team: - You’ll join a movement from the ground floor and a team of purpose-...