JobMesh

Application Support Consultant Team Lead

Iptor · Lisbon, PT

SUPPORT OUR GROWTH PLANS AS OUR NEXT APPLICATION SUPPORT CONSULTANT TEAM LEAD Lead and mature day-to-day customer support operations, ensuring SLA compliance...

Job description

SUPPORT OUR GROWTH PLANS AS OUR NEXT APPLICATION SUPPORT CONSULTANT TEAM LEAD: Lead and mature day-to-day customer support operations, ensuring SLA compliance, transparent incident handling, high-quality customer communications, and continuous improvement across global customer environments. WHAT AWAITS YOU AT IPTOR: Professional Development: We're committed to fostering professional development and career growth. Our comprehensive training and development programs empower employees to reach their full potential. Flexible Work arrangements: Experience the liberating flexibility of working hours that suit your lifestyle. Whether you prefer a hybrid or remote work setup, we accommodate your needs. A Collaborative and Innovative culture : At Iptor, our culture thrives on recognition, trust, and respect. We foster an inclusive and supportive environment valuing everyone’s contributions. We recognize dedication through an attractive salary package, bonuses, and generous vacation days. Our success is built upon collaboration and innovation. Get a full overview at: Careers - Iptor YOUR HELP AND CONTRIBUTIONS TO OUR JOURNEY: Operational Leadership: Manage day-to-day support operations, inc...