Technical Architect (Decision Support)

Job description

Technical Architect How you’ll make an impact: As a Technical Architect, you’ll serve as a trusted technical advisor and subject matter expert for StrataJazz ® implementations and optimizations. You’ll collaborate closely with Product Management, Applications & Technical Support , a nd client-facing teams to ensure our solutions are implemented efficiently, accurately, and in alignment with best practices. You’ll identify and address delivery inefficiencies, contribute to product enhancements, and help team members strengthen their technical expertise . In this role, you will: - Demonstrate a deep understanding of StrataJazz ® architecture, workflows, and SQL code across all modules within your practice area - Partner with team members to review and approve implementation and optimization project plans - Serve as the primary technical resource supporting team members in resolving complex issues and implementing best practice configurations - Minimize unbillable time by proactively addressing defects, configuration errors, and rework - Identify recurring technical issues and partner with Product Management and Applications & Technical Support to resolve them - Evaluate and approve a...