Patient Logistics Coordinator - AHN One Call Center
Highmark Health · Pittsburgh, Pennsylvania, US
Company : Allegheny Health Network Job Description : Sign-on bonus: $3,000. 00 with a two year commitment for qualified candidates GENERAL OVERVIEW: Responsi...
Job description
Company: Allegheny Health Network Job Description: Sign-on bonus: $3,000.00 with a two year commitment for qualified candidates GENERAL OVERVIEW: Responsible for optimizing bed utilization and ensuring appropriate patient placement within AHN facilities. This involves leveraging triage notes and hospital protocols to assign patients to the most clinically appropriate unit, verifying insurance coverage and eligibility through multiple channels payer contacts, online resources, and electronic verification systems, to advise on the most appropriate facility, and proactively addressing any placement challenges to ensure efficient patient flow ESSENTIAL RESPONSIBILITIES: Leverages Electronic Medical Record (EMR) registration and bed request data to identify and resolve bottlenecks in patient flow, proactively optimizing bed utilization and improving patient throughput.20% Proactively identifying and resolving potential patient placement challenges.10% Maintaining accurate EMR of bed assignments and patient insurance information.10% Facilitates smooth and efficient patient transfers by collaborating and partnering with physicians, care managers, hospital operations, clinical teams, and r...