Service Manager - Jaguar Land Rover South Atlanta
Sonic Automotive · Fairburn, Georgia, US
Company Description Sonic Automotive is a multi-billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ d...
Job description
Company Description Sonic Automotive is a multi-billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide across 25 brands. A Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. So read on, and consider a rewarding career with Sonic Automotive, Inc. Job Description: We are seeking an experienced Service Manager . The ideal candidate will oversee daily operations of the service department, ensuring exceptional customer satisfaction and leading the team to achieve performance goals. Duties and Responsibilities: - Lead and manage the service team, including service advisors and technicians, to maintain high levels of performance and customer service. - Develop and implement service department processes to optimize efficiency and workflow. - Ensure accurate and timely completion of service documentation, including repair orders and warranty claims. - Monitor and analyze department KPIs to drive improvement and maximize profitability. - Provide training, development, and mentorship to service team members. - Maintain compliance with...